Call Us: 03303213145 (lines open 8am to 4:30pm)

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FAQ

Orders

We normally aim to deliver all orders within a few working days. However, if your order is taking longer to arrive, it is likely that one or more items that you ordered were out of stock. In such cases, we have to re-order out-of-stock items. A confirmation e-mail will be sent to you once we have dispatched your order. You do not need to contact us in such an event. We apologise if you are experiencing delays in your order.

Absolutely. We use a secure PayPal payment gateway. You will have an option to pay using your PayPal account or debit or credit card. You do not need to have a PayPal account to checkout using PayPal. You will be redirected to PayPal's secure checkout page when you checkout.

We offer free UK shipping on all orders over £50.

Once your order is dispatched, you will be sent a tracking number along with the website where you can track your order.

Packaging and Billing

Absolutely! Your items will arrive in plain packaging without any indication as to the contents or our brand name. It will be impossible to tell what is inside!

Absolutely! All your payments will be made to our official company account which does not have any associations with sex toys or lingerie. In fact, our company name sounds very financial so anyone reviewing your bank statements will assume you made a payment to a financial institution. 

Returns

Absolutely! We have a 30 day return policy. For more information, please read our returns policy.

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